BED BUGS IN THE HOTEL

From 5-star luxury hotels to budget hotels, guesthouses and holiday apartments, to youth hostels, guest houses and hostels: There is hardly a place where bed bugs don’t wreak havoc sooner or later. Fighting bed bugs is essential for hotels, as the good name is at stake. 

For many years, bed bugs appeared to have been eradicated in large parts of the world, especially after the intensive use of pesticides such as DDT, especially in the middle of the last century. Now bed bugs as ectoparasites are on the rise again worldwide in the accommodation industry despite a high hygiene standard and have thus proven to be more resilient than expected, which makes it difficult to control bed bugs effectively.

Causes of bed bugs in hotels

How do bed bugs get into my hotel? Bed bugs can be spread in different ways: Bed bugs enter most hotels as stowaways in guests’ luggage and clothing or furniture. Once they arrived, they lay at breakneck speed and infest room by room. 

Subsequent guests carry bed bugs or their eggs through clothing, suitcases and bags via transport such as planes and trains to other hotels and home. Fighting bed bugs is therefore essential.

Hotel employees in all areas should be informed about the appearance of Hotel Enemy No. 1. Housekeeping is essential for the early detection of bed bugs. Here you will find information on detecting, controlling and dealing with bed bugs:

If there is a specific indication of bed bugs, good advice is expensive. Bed bugs don’t die independently but spread, which Makes bed bug control by experienced pest experts imperative. AAA Termites and Pest Control offer you a tailor-made, successful concept for the education, prevention and control of bed bugs that will convince you: the 3-pillar bed bug program.

Contact us today to find out more. »

Bed bugs – up close – AAA Termites and Pest Control

Tips and suggestions for what to do if bed bugs are suspected

It is fundamentally important to recognise signs of bed bug infestation at an early stage for room service and housekeeping in hotels and guest houses. If room service detects the first signs of a bed bug infestation, the following rules must be observed:

Recommended action for hotels in the case of bed bugs

  1. Inform the hotel management, housekeeping management about the suspicion of a bed bug infestation.
  2. Prohibit all staff from entering the suspicious room (s).
  3. Report any suspected bed bugs to the AAA Termites and Pest Control pest experts immediately on the free service number 330 723-2515.
  4. Under no circumstances remove objects from the suspicious room (s). Exception: the guest’s luggage has previously been checked for bed bugs by trained hotel employees or AAA Termites and Pest Control pest experts.
  5. Bunk/laundry trolleys, cleaning equipment and utensils recently used in the affected room (s) should be scrutinised for any signs of infestation. For this purpose, vacuum cleaners, for example, should be taken out of the building to dispose of or empty the vacuum cleaner bag there. At the same time, the storage locations of the equipment (storage rooms, offices) should be thoroughly inspected.
  6. The batch of old laundry (bed linen, towels, guest laundry) on the affected floor should immediately be sealed airtight in a plastic bag or similar before it is later added to the laundry. Garbage bags must be closed immediately.

Correct handling of guests in the event of bed bugs in the hotel

If the guest expresses suspicion of bed bugs, the hotel reception staff is usually confronted first. In this case, please note the following:

  1. Ask the guest to come to a separate room.
  2. Listen actively to the guest, convey empathy and record the circumstances of the complaint in detail.
  3. Make the guest politely aware that skin rashes can be traced back to various possible causes: food or detergent allergy, fungal infections, infections, mosquito bites, and it is, therefore, essential to check whether they are bed bug bites.
  4. In the presence of the guest, inform the AAA Termites and Pest Control pest experts on the free service number 330 723-2515 to arrange a thorough inspection of the suspicious room at short notice.
  5. In the meantime, offer the guest: 
    • consult a doctor 
    • to thoroughly examine the luggage in his presence for any infestation 
    • to do his laundry 
    • move into a new room, but only after checking the luggage for possible infestation * 
    • helping him change rooms with his luggage

* Point out to the guest that luggage itself could be the cause of infestation or may have been infested in the meantime. 

Consequences, Risks and Damages

If bed bugs bite hotel guests, there is a risk of significant adverse effects on the reputation and profitability of the hotel:

  • Loss of Trust: Immediate impact on guest loyalty when bed bugs are discovered.
  • Guest complaints and customer churn.
  • Loss of image: Serious damage to your reputation for cleanliness and hygiene.
  • Lack of room availability due to blocking times in the event of bed bug infestation.
  • Loss of sales, bed bug control costs, recourse and claims for damages.

In addition to these aspects, there’s the risk of further spreading bed bugs to neighbouring rooms, in the worst case, to the entire property. The core problem is the rapid spread of bed bug infestations. A single female bed bug or a few microscopic bed bug eggs can develop into an epidemic with catastrophic consequences within just 13 weeks.

Spatial spread of bed bugs

An additional problem is the rapid spread of bed bugs to neighbouring rooms. It is therefore essential to recognise an infestation as early as possible through regular, professional room inspections. This is the only way to prevent a mass increase in the entire hotel complex. Therefore, AAA Termites and Pest Control bed bug experts systematically check all rooms adjacent to an infected room during their specialist inspections, as these are subject to an increased risk of infection.

Temporal spread of bed bugs

The increase in bed bug populations goes hand in hand with the spatial spread described above to neighbouring rooms and other hotel areas. Female bed bugs lay around 500 eggs with a life expectancy of up to one year. Sexual maturity occurs after about 6-8 weeks. A population of over 1,200-bed bugs can therefore emerge within just 13 weeks.

AAA Termites and Pest Control offer you an on-call service specialising in Control bed bugs and addressing other pest problems in your hotel. As industry experts, we know your requirements exactly. This guarantees you, your guests and employees the most excellent possible protection and security against bed bugs and other pests.

For more information about bed bug control or to make an appointment with one of our competent pest experts, please call us free of charge:  Tel. 330 723-2515.